Delete your Vaago account

Last updated: 3 August 2026 · Applies to vaagoo.in and the Vaago Android app

You can request permanent deletion of your Vaago customer account and associated personal data. This page explains how to request deletion, what we delete, and what we may retain.

How to request account deletion

1. Contact us using one of the options below.
2. Use the registered mobile number (or email) linked to your Vaago account.
3. Write Delete my Vaago account in the message subject or first line.
4. We will verify ownership of the account, then process your request.

Processing time

After we verify your request, we aim to delete your account within 7 days (and no later than 30 days). You will receive a confirmation when deletion is complete.

Data that is deleted

• Account profile (name, mobile number, email)
• Saved delivery addresses
• Cart and wishlist items
• Login / OTP session data linked to the account
• App account access (you will no longer be able to sign in)

Data that may be retained

Some information may be kept only where required for legal, tax, accounting, fraud prevention, or dispute handling:

• Order / invoice records — may be retained up to 8 years where required under applicable tax and accounting rules
• Payment transaction references — retained as provided by payment partners for reconciliation and chargebacks
• Support messages related to the deletion request — retained briefly for confirmation, then removed

Retained records are not used for marketing and are not sold.

After deletion

• You will lose access to your Vaago account, order history in the app, loyalty balance, and saved addresses.
• You may create a new account later with the same mobile number, but previous account data will not be restored.

Need help?

Contact support: support@vaagoo.in · +91 97504 12645 · https://vaagoo.in/support.html